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Workstation maintenance

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Workstation maintenance

This is a complex of works that includes a whole range of related IT services that make the work of users more convenient, faster and easier. As part of this service, a number of works are performed to maintain the computer system unit, monitor, configure workstation software, configure peripheral devices (scanners, printers), and configure backup of the necessary data.

Workplace maintenance includes the following work:

  • Troubleshooting computers - diagnosing the causes of failure, restoring functionality, coordinating equipment repairs.
  • Scheduled preventative maintenance - checking equipment, installed software versions, checking the operation of applications and updating them.
  • Consulting users - any user can receive advice on all issues related to his workplace.
  • Support for remote workstations - maintaining the functionality of users located outside the office.
  • Software administration - setting up and ensuring updates to the operating system and office applications.
  • Ensuring access of workplaces to the Internet or local network of the enterprise.
  • Deployment and movement of workstations - connecting new users, upgrading workstations and moving them within the organization.
  • Setting up backup. Agreeing on the required volume and frequency of backups, restoring data from backups.

Advantages of subscriber support for workstations:

  • Transparent payment scheme - only for those services that are prescribed and provided under the contract;
  • Remote service from anywhere with the possibility of a specialist visiting the site;
  • Improving the efficiency of the IT department and optimizing business processes;
  • Prompt response to problems arising in the operation of user PCs;
  • Reducing costs for maintenance of workstations and their modernization;
  • Access to the services of qualified IT engineers with extensive experience;
  • Individual problem solving depending on the specifics of the company;
  • Interchangeability of engineers (illness, business trips, absenteeism).
The «ITspec» company

Find out more about workstation support for your business by contacting our specialists:
Phone: +7 (812) 7 9180 3458
e-mail: info@itspec.dev

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